Subscription
Make it easy for yourself! Order your products for home delivery via subscription and benefit from a 5% discount
In the hustle and bustle of everyday life, it is often difficult to think of everything. Work, meeting friends, housework, and, of course, always our four-legged friends. We would therefore like to make healthy nutrition easier for you. With Goldenway's practical subscription deliveries, you receive the products you want for your pet on an automatic schedule. Simply add the suitable products to your shopping cart and choose the delivery interval that works best for you. And the best part: you receive your subscription deliveries with free standard shipping and a 5% discount!
Choose your products
Add all the products you would like to receive as a subscription delivery to your cart
Select the subscription
When shipping, select that you would like a subscription delivery and complete your order
Look forward to your delivery
You will soon receive your order at your desired delivery interval and also benefit from a 5% discount and free standard shipping
FAQ
We have answers! We've summarized the most frequently asked questions about our subscription. Perhaps yours is already included? If not, please get in touch with us. We look forward to hearing from you!
Yes! You can change, pause, or cancel your subscription at any time and for any reason. To ensure your delivery arrives on time, please communicate any requested changes at least 5 business days before shipping. Email your request to info@goldenway.ch and we will implement the changes immediately
You can notify us of changes to your subscription at any time, but no later than 5 working days before your delivery is shipped, via email.
For public holidays, we automatically adjust the shipping date for you. To ensure product quality and avoid shipping errors, you will receive your order after the holidays. Please note that we can only take into account public holidays in the Canton of Zurich.
For accounting reasons, the only available payment method for our subscription is by invoice
Of course! You can store a different delivery address for your subscription. If you are on vacation and would like delivery to your vacation address, you can of course also choose just a single alternative delivery address
Yes, of course. You can cancel your subscription completely and activate a new one if needed. You can also pause individual appointments. Naturally, all other appointments will remain in place.
As soon as you sign up for a subscription with us, we schedule your products when ordering raw materials. This means you will receive your order even if the products are temporarily out of stock in the online shop. Nevertheless, due to the fresh processing of our raw materials, there may be rare exceptions where we do not have the items you requested in stock. In such cases, please allow us to send this product to you subsequently, free of shipping charges.